Resolve • Recover • Reclaim
When things go wrong — we get control back.
We step in when supplier issues arise.
We provide a structured, on-the-ground process to handle disputes, recover production, and protect your investment.
Whether it’s a communication breakdown or a major fraud case, our local team coordinates legal, operational, and supplier-side resolution until closure.
Dispute Resolution & Fixer Services
Proof that control can be recovered when things go wrong.
We provide a structured, on-the-ground process to handle disputes, recover production, and protect your investment.
Whether it’s a communication breakdown or a major fraud case, our local team coordinates legal, operational, and supplier-side resolution until closure.
Enforcement & Negotiation
Use leverage — not emotion — to get results.
- Local team coordination with supplier and lawyer
- Documented escalation path (warnings → mediation → penalties)
- Settlement offer drafting and delivery
- Negotiation updates with strategic oversight
$5,950
Consultancy & Review
Define the issue before making a move.
- Full review of dispute history, emails, and contracts
- Legal and operational risk assessment
- Recovery strategy with practical next steps
- Leverage & position memo for negotiations
$2950
Full Fixer Involvement
We step in. You get closure.
- On-site factory visit with geo-tagged evidence
- Inventory verification and physical control (if accessible)
- Coordination with logistics, lawyers, and police if needed
- Full report with outcome summary and documentation
$8,950
Dispute Recovery — What Importers Ask Us Most
When communication breaks down, money and control start to disappear.
These FAQs explain how China Agent helps importers recover leverage, proof, and peace of mind — fast.
As soon as you sense loss of control — delayed communication, shifting excuses, or changing payment terms.
Early involvement increases leverage and reduces recovery costs.
We handle supplier non-performance, withheld shipments, quality disputes, factory refusal, and IP theft cases — all directly in China.
Yes. Our Fixer Team can visit on-site, verify status, and negotiate release using documented leverage and legal counsel.
Yes. All communication is managed professionally, with written documentation and legal backup.
We act as your in-country representative — not a middleman.
You’ll get a complete file including correspondence logs, negotiation records, on-site photos, and a closure summary memo.
Our Fixer Service
When control is lost, time is everything.
Our Fixer Team is built to act fast — on-site, in-language, and within the law — to help you recover goods, proof, or leverage before the situation escalates.
Contact Us
Our recovery specialists will review your case and recommend the fastest, safest, and most cost-effective path forward.