Verify. Visit. Secure.™
Proof before payment.
Three words. Three principles. One promise: proof before payment.
This is the operating system behind every service China Agent sells. We didn't pick the trademark because it sounded good. We picked it because after 17 years on the ground in China, these are the only three things that actually keep international buyers safe.
This page explains what each one means, how they work together, and the rules we don't break — even when buyers ask us to.
— Eldad Shashua
Verify. Before money moves.
Most "factories" aren't. Most "suppliers" are trading companies. Most documents are real on the wrong product. We verify what's actually true.
Verification is the first principle because it's the one that prevents the most damage.
Most buyers I've watched lose money in China didn't lose it on bad products. They lost it on bad suppliers — entities that looked like factories on paper but weren't, business licenses that were real but for a different product, bank accounts in a country that had nothing to do with where the goods were actually made.
You cannot tell any of this from your inbox. The supplier's website, their PI, their photos, their WeChat profile, their references — all of it can be assembled by anyone with a free afternoon and an LLM. The defense isn't more email scrutiny. It's verification.
At China Agent, "verify" means three things, in order:
1. On paper. The Chinese government registry, the business license, the legal person, the registered address, the lawsuits, the bank cross-check. The $95 Supplier Reality Check covers this layer.
2. On the ground. A real China Agent inspector walks the factory, photographs the floor, geo-tags the location, and signs a report. The $795 Factory Reality Check covers this layer.
3. In legal terms. For high-stakes deals: court records, cross-referenced legal person history, commercial interpretation a lawyer can defend. The $995 Deep Dive Legal Verification covers this layer.
The principle is the same at every tier: don't trust what the supplier tells you. Verify what the registry, the building, and the records actually say.
A supplier who is real, registered, operating, and matched to the bank account is a supplier you can negotiate with. Anything else is a risk dressed up as a relationship.
Visit. Before production scales.
Samples mean nothing. Production is a different business. The only way to know which one you've got is to walk the floor.
The second principle exists because of a hard truth most buyers learn the expensive way: a perfect sample is the cost of getting your order. Production is where the factory makes its margin.
Every Chinese factory can make a perfect sample. The sample is made by their best worker, with their best materials, on a single unit, with all the time in the world. Production is the opposite — hundreds or thousands of units, tight margins, deadline pressure, less experienced workers, sometimes different machines. The financial incentive shifts the moment the deposit clears.
The only way to know whether a factory's production matches their samples is to be there during production.
At China Agent, "visit" happens two ways:
1. We visit on your behalf. A China Agent inspector walks the floor during production, documents what's happening, and reports back. Geo-tagged, signed, photographed. Best for buyers who can't fly to China but need eyes on the line.
2. You fly in. We've already done the homework. A Guided Visit — pre-trip due diligence on every supplier on your list, vetted driver, English-speaking translator, optional QC and lawyer on the floor. Best for buyers ready to meet decision-makers in person and lock relationships face-to-face. From $1,295.
Either way, the principle holds: the gap between what the buyer thinks they ordered and what the factory thinks they're producing is where most money is lost. Closing that gap requires presence — yours, ours, or both.
Secure. Before signatures matter.
A WhatsApp message isn't a contract. An English email won't enforce in a Chinese court. A signed PI isn't a relationship. We secure what actually holds up.
The third principle is the one buyers consistently underestimate — until something breaks.
Most "China contracts" buyers sign are English-language documents the supplier signed without much resistance. The buyer assumes the contract protects them. It usually doesn't. To hold up in a Chinese court — where the factory's assets actually live — a contract has to be:
- Written in Chinese, under Chinese contract law
- Bilingual, with Chinese as the controlling language
- Signed and chopped by the legally registered entity (not the parent, not the trading company)
- With jurisdiction in the supplier's home province
- Drafted by Chinese lawyers, not translated from English by anyone
That's not bureaucracy. That's the single thing that converts a polite conversation into actual leverage when production fails, materials get substituted, or the supplier suddenly remembers they need a 30% price adjustment.
At China Agent, "secure" means three contract tiers:
1. Purchase Order Contract (OEM + NNN). Single-order protection. From $595.
2. Sales Contract (OEM + NNN). Recurring relationship. From $1,850.
3. Contract Manufacturing Agreement. Full manufacturing partnership. From $2,650.
Every tier follows the same legal framework. Every tier is enforceable in Chinese courts. Every tier is filed with a real chop on the right entity, signed in Chinese, with jurisdiction language Chinese courts will actually accept.
A handshake is a memory. A contract is leverage. The principle of secure is just the recognition that without leverage, nothing else matters when something goes wrong.
HOW THE THREE WORK TOGETHER
Verify, Visit, and Secure are not three services. They're three layers of the same system.
Most buyers I've worked with come to China Agent with one of the three problems already in motion. They want verification. Or they want a factory visit. Or they want a contract. They rarely arrive thinking "I need a system."
But the three principles only work as a system. Pull one out, the other two collapse.
Verify without Visit: you know who you're paying, but not what they're producing. Material substitutions, subcontracting, and quality drift happen between the verification and the shipment.
Visit without Verify: you walked through a factory that exists, but the bank account on the PI belongs to a different entity, and the legal person has two failed companies behind him. The visit verified the building. It didn't verify the legal counterparty.
Secure without Verify or Visit: you have a beautifully drafted Chinese contract with an entity that subcontracts to three different factories. The contract is enforceable. There's just nothing to enforce against — because the entity isn't where the production actually happens.
The three principles together: you know the entity is real (Verify), you know the production matches (Visit), and you have legal leverage if either of those changes (Secure).
That's the system. That's why the trademark exists. That's what every China Agent service was built to deliver — at price points designed so any serious buyer can afford the full chain, even on a first order.
THE RULES WE DON'T BREAK
A short list of things we say no to — even when buyers ask, even when it costs us the engagement.
Every method has a list of rules behind it. Here are ours.
No commission from factories. Ever. We have never taken a cent from a Chinese factory. We never will. The moment we do, we work for them — not you. Every China Agent service is paid by the buyer, in fixed scope, with full transparency on factory costs. The tradeoff: we cost more upfront. We save more downstream.
No inspection, no load. No customs readiness, no ETD. If a shipment isn't inspected, it doesn't load. If a CBP file isn't ready, the ETD waits. We've lost orders over this. We don't break it. The whole point of the system is that the documentation is real when CBP, your customer, or your insurance company asks for it.
No sourcing recommendations. We don't pick suppliers for you. You bring the supplier — or you bring the brief and we shortlist. We never tell you who to use. Sourcing is a different business with a different conflict of interest, and we built China Agent to be on your side of every conversation.
No retainer creep. Every service is productized. Fixed scope. Fixed price. Fixed deliverable. When the job is done, we hand you the proof and step out. The Monthly Support track exists for buyers who explicitly want ongoing presence. Everything else is get in, deliver, get out.
No translated contracts. Translation isn't drafting. We don't take an English contract and translate it to Chinese. That document doesn't enforce in either country. We draft Chinese-law contracts from scratch, by Chinese lawyers, for Chinese courts.
No remote-only verification. The $95 Supplier Reality Check is on paper because it's the entry point. But the moment a buyer is wiring real money, we recommend the on-site upgrade. Anyone selling you "AI-powered verification" without a human on the ground is selling you a database. We sell proof.
No work we don't have to deliver in person. If the work can be done by a database lookup, you don't need us. If the work can be done by an LLM, you don't need us. If the work requires someone on a motorbike at 9 AM Tuesday in Foshan — that's where we live.
These rules cost us business. They also define why China Agent works the way it does. Most buyers, by the time they need us, are tired of vendors who say yes to everything. We're tired of being the kind of vendor who says yes to everything.
Where to start
Most buyers begin with one principle. The rest follows.
If you're new to working with China, the cheapest entry into the full system is $95. The Supplier Reality Check covers the Verify layer for any single supplier — paper-only, written verdict, two business days. Most buyers find that the verdict alone changes how they negotiate the next conversation.
From there, the system unfolds: Visit when production scales, Secure before signatures matter, Monthly Support if you want eyes on the relationship long-term, Fixer if something already broke.
You don't have to buy the full system on day one. You just have to start somewhere.
Eldad Shashua is the founder of China Agent (2009) and Asia Agent (2023). He has lived and worked in China since 2008. The Verify. Visit. Secure.™ method is the operating system behind every service China Agent delivers. Reach him directly: LinkedIn
